Privacy Policy

The Lyallpur Emporium takes individuals' privacy seriously. This Statement explains our policies and practices and applies to information collection.

For the purposes of the relevant data protection laws in force in places including but not limited to India, HKTDC is a data controller and/or a data user which controls the collection, holding, processing or use of your personal data. This Statement is also part of our Terms of Use for the Site.

We respect your privacy and we promise:

• To implement computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect
• To limit the personal data collected to the minimum required to provide services requested by you
• To permit only our properly trained, authorized employees to access personal data
• Not to disclose your personal data to external parties unless you have agreed, we are required by law or we have previously informed you.

Information collection

In order to provide a better service to you, we may, in the course of and in relation to provision of our services or products, collect and process the following information about you:

• Information (such as, your name, your company name, address, telephone number, mobile phone number, fax number, email address, website, nature of business and product/service details etc. of your company) when you register with us, use our services, attend our functions, or communicate with us. In some circumstances, we may also collect personal identification data such as your passport or identity card number, date of birth and/or nationality for security and verification purposes
• In connection with an account sign-in facility, your log-in and password details
• The content of any communications you send to us, for example, to report a problem or to submit queries, concerns or comments regarding the Site or its content
• Information from surveys that we may, from time to time, run on the Site for research purposes, if you choose to respond to, or participate in, them. The provision of personal data by you is necessary in order for us to provide you with the requested services and for us to perform our contractual obligations (if any) to you (as one of the legitimate interests of HKTDC). If you do not supply such data, we may be unable to provide the requested service.

We only retain personal data for so long as it is necessary for the fulfillment of the purpose (including any directly related purpose) for which the data is or is to be used.

In addition, when you browse the Site, we will collect the basic technical information that your browser sends to the Site such as your browser type and language, access times, the address of the site from which you came to the Site, your Internet Protocol (IP) address, or click stream data within our website (i.e. the actions taken in connection with the Site) etc. We collect such technical information during your visit to the Site through our automatic data collection tools, which may include cookies and other commonly used technologies. We collect such data for the purpose of improving the functionality of the Site. Further information on cookies is set out below.

Use of information

The purposes for which information may be used by us in and outside India include:

• Processing applications
• Providing services and information offered through the Site
• Providing services to facilitate trade between India and overseas (or otherwise), and providing enquirers with contact and business information
• Our operations, e.g., incorporation into our database, analysis, research and auditing
• Notification of Lyallpur Emporium trade fairs in India and promotional events or trade fairs around the world (and similar events or trade fairs organized by our business partners and counterparts)
• Distribution of Lyallpur Emporium publications and research materials (and those of our business partners and counterparts)
• Marketing Lyallpur Emporium services or products (and those of our business partners and counterparts engaged in similar or peripheral activities, such as business matching services, sourcing and conferences)
• Legal proceedings, including collecting overdue amounts
• Other purposes directly relating to the activities identified above
• Prevention or detection of crime, and protection of the security and safety of our events and trade fairs
• Verification of identity in events organized by us where it is necessary to verify your identity..

We may conduct direct marketing via fax, email, direct mail, telephone and other means of communication whether now or hereafter known, or send e-newsletters to you. You may choose not to receive promotional materials, by simply telling us (see below for contact details), and we will cease to do so, without charge. If applicable law requires that we receive your explicit consent before we send you certain types of marketing communications, we will only send you those types of communications after receiving your explicit consent.

Disclosure

We will keep the personal data we hold confidential but may provide your personal data to:

• Personnel, agents, advisers, auditors, contractors, financial institutions, and service providers in connection with our operations or services
• Our overseas offices, promotional event / trade fair co-organizers, affiliates, business partners and counterparts (e.g. other trade promotion bodies, etc.)
• The public, including persons enquiring about Lyallpur Emporium companies
• Persons under a duty of confidentiality to us
• Persons to whom we are required to make disclosure under applicable laws in or outside India
• Actual or proposed transferees or participants of our services

We may provide your personal data as required or permitted by law to comply with a summons, subpoena or similar legal process or government request, or when we believe in good faith that disclosure is legally required or otherwise necessary to protect our rights and property, or the rights, property or safety of others, including but not limited to advisers, law enforcement, judicial and regulatory authorities in or outside India. We may also transfer your personal data to a third party that acquires all or part of our assets or shares, or that succeeds us in carrying on all or a part of our business, whether by merger, acquisition, reorganization or otherwise. To prevent and detect crimes and to protect the security and safety of our events and trade fairs, we may provide your personal identification data such as your full passport/identity card no., date of birth and nationality to the law enforcement authorities in India including the India Police Force, Immigration Department, Customs and Excise Department and other similar authorities upon their lawful request (but not to any other third party save as expressly specified below).We may also provide your passport or identity card number to personnel, agents, auditors, contractors and service providers in connection with the organization of our events, persons under a duty of confidentiality to us and /or persons to whom we are required to make disclosure under applicable laws in or outside India.

Cookies

Cookies are small, sometimes encrypted text files that are stored on computer hard drives by websites that you visit. They are used to help you to navigate on websites efficiently as well as to provide information to the owner of the website. Cookies do not contain any software programs. There are two general types of cookies, session cookies and persistent cookies. Session cookies are only used during a session online and will be deleted once you leave a website. Persistent cookies have a longer life and will be retained by the website and used each time you visit a website. Both session and persistent cookies can be deleted by you at anytime through your browser settings and in any event, will not be kept longer than necessary.

We use cookies to find out more about the use of our Site and user preferences to improve our services. We may provide summarized traffic data to advertisers solely for the purpose of customizing the advertising to you. We note traffic, pages visited and time spent. We store your shopping cart and wish list for your later use. We may link the information to you, so that you may receive information more suited to your interests.

Web browsers often allow you to erase existing cookies from your hard drive, block the use of cookies and/or be notified when cookies are encountered. If you elect to block cookies, please note that you may not be able to take full advantage of the features and functions of the Site. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org. Cookies are necessary for some features of the website to work, e.g., to maintain continuity during a browser session.

4.1 We use an email delivery and marketing company to send emails that you have agreed to receive. Pixels tags and cookies are used in those emails and at our Site to help us measure the effectiveness of our advertising and how visitors use our web site.

4.2 We use a third-party advertising company to serve ads when you visit our Site. This company may use information (not including your name, address, email address or telephone number) about your visit to this Site in order to provide advertisements about goods and services that may be of interest to you. In the course of serving advertisements to this site, our third-party advertiser may place or recognize a unique "cookie" on your browser. If you would like more information about this practice and to know your choices about not having this information used by this company, please refer to the cookie policy of respective company directly.

Security

Personal data stored electronically are password-protected. Encryption technology is used on our secured web areas. Our computer systems are placed in restricted areas. We only permit authorized employees to access personal data. These employees are trained on our privacy policies.

Hyperlinks

The Site may, from time to time, contain links to external sites operated by third parties for your convenience. We have no control of and are not responsible for these third party sites or the content thereof. Once you leave the Site, we cannot be responsible for the protection and privacy of any information, which you provide to these third party sites. You should exercise caution and look at the privacy statement for the website you visit.

Your data privacy rights

By using our service, making an application or visiting our Site, you acknowledge the collection and use of your personal data by us as outlined in this Statement. If you do not agree with the use of your personal data as set out in this Statement, or the Terms of Use, please do not use this Site.

Under the Lyallpur Emporium Personal Data (Privacy) Ordinance, you have the right:

• To check whether we hold personal data about you and to access such data.
• To require us to correct inaccurate data.
• To ascertain our policies and practices in relation to personal data and the kind of personal data held by us.